Bring the Voice of Customer
into the heart
of your product workflow

Betafi helps you to easily capture, organize, and share impactful feedback from customer conversations in a fraction of the time.
Join thousands of companies collecting customer insights with Betafi.

Betafi is with you for every step of your product journey.

Validate your ideas faster with Betafi's User Interviews. Take timestamped notes to capture user needs, dig out important feedback from call recordings, and share insights with your team on Notion, Slack, or Miro to quickly iterate and achieve Product-Market Fit.
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Test your Figma/XD prototypes on Betafi to uncover usability issues. Review the feedback along with usability analytics to help your designers make the right design decisions to delight your users.
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Evaluate your website or app’s positioning, messaging, and experience with early adopters before launch with Betafi's Usability Testing and User Interview capabilities, so you can quickly fix the issues.
Create a continuous feedback loop by interviewing your users and capturing their feedback and feature ideas with timestamped notes. Then create mini clips from the important notes to share impactful moments with your whole product team.

Back your product decisions with real user feedback

Betafi helps you collect and share feedback using your favorite tools

Zoom & Miro

Capture important highlights of your Zoom meeting by taking timestamped notes within your interview questions. Then export notes auto-grouped by questions to Miro so you can quickly categorize them into themes.
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Figma & FigJam

Bring Figma prototypes to Betafi to uncover usability issues. Make short video clips of the user’s moments of struggle or joy with your designs, bring these clips to FigJam to review, and fix them along with your team.
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Google Meet & Miro

Instantly tag impactful feedback as it emerges during your Google Meet call, and then export notes auto-grouped by tags to the Miro board to quickly organize them into themes.
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Betafi & Notion

Do feedback calls on Betafi and invite observers to help you take timestamped notes and tag insights. Create clips of key moments, and embed them in the Notion report to share them with the broader product team.

Loved by teams who believe
You ≠ User

Betafi has helped us reduce the number of iterations it takes to get a feature right.
Rishabh Srivastava
CEO & Co-founder of
Betafi is helping me cut down 2-3 days of unnecessary busy work for my research projects.
Arnab Bose
Strategist, Plum Insights & Strategy
With Interview Scripts built in, Betafi removed the friction of asking questions during a User Interview.
Ivy Hayler
Product Designer & UX Researcher, ADDX

Empowering everyone to build
Magical products

With Betafi, doing moderated user interviews and usability tests remotely is a breeze as you can easily capture, synthesize, and share key insights.
Manage your end-to-end research process on Betafi right from the set-up to research sessions to synthesis to your insights repository.
Gather feedback from users in their native language and then translate the transcript into English and 130+ languages.
Export your important notes and clips from Betafi to Miro or FigJam and expedite your synthesis process.
Test your mobile or desktop Figma design prototypes and live websites to uncover usability issues so you can fix them before it’s too late.
Bring usability feedback and clips from Betafi to FigJam to continue design discussions with your team without leaving the FigJam board.
Use the interactive usability dashboard to compare usability metrics across tasks and participants and identify the problem areas in the design.
Interview your target audience to gather early feedback on your ideas to quickly iterate and perfect your Product-Market-Fit.
Use predefined tags to quickly record user inputs during Zoom or Google Meet feedback or demo calls. Compare your notes across interviews to identify common themes.
Embed mini clips of key insights in your team Notion or Slack to easily share feedback in the voice of the customer with your team.
Interview your target audience to gather feedback on the campaign messaging, design and landing pages before spending any marketing dollars.
Take notes within questions during persona interviews on Zoom/Google Meet and then compare your notes across interviews to spot the common thread.
Record key takeaways from the persona interview, add more evidence from future calls, and then share work-in-progress insights with team for early feedback.

Betafi in the News

Say hello to a stress-free
product feedback process

Clip and share key user insights

Get quick buy-in from your team by sharing insights in the voice of your users. Easily embed clips in tools like Notion, Slack, and more.

Translation of the transcript

Get an automatic transcript in "Hinglish", Chinese, Bahasa, or 30+ languages, and then translate the transcript to English, Spanish, or your native language.

Build your insights repository

You can create a takeaway whenever you come up with a key insight, and add more evidence for this insight as it is repeated in other calls, so that the frequency is automatically captured.

Upload your existing audio/video user calls

You can upload the recording of any historic user conversation to get an automatic transcript. Then add notes or clip videos from the combined recording and transcript.

SOC 2 Type II Compliant

Your data security is our top priority

“We adhere to industry best-practices to ensure your information is well-protected. We have received our SOC 2 Type II report demonstrating that Betafi has the appropriate controls in place to mitigate risks related to security, availability, and confidentiality.”
Visit our Trust Center

Your data security is our top priority

Ethan Sherbondy
CTO & Co-founder
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