Isn't Zoom Good Enough for Moderated Research?
February 4, 2021
Ethan Sherbondy, Betafi CTO & Cofounder
For many of us, in this strange new world, Zoom (or Google Meet) has become the go-to default video conferencing solution whenever you want to hop on a video call with someone. And we definitely don't want to throw Zoom under the bus. Zoom is a great starting point for beginning your research journey, especially in the early discovery phases of a project, where you're mostly doing face-to-face interviews and painting in broad strokes. But from interviewing over a hundred design and research teams (often over Google Meet and Zoom) in the past four months, we've noticed that things start to break down quickly.