Pricing

Pick a plan that tests your product, not your pocket

MonthlyYearly (Save 20%)

Free

$0

Great way to try out Betafi.
  • 5 hours (one time)
  • 5 active contributors
  • 1 team workspace*
  • Help center
  • Up to 3 Miro/FigJam exports
  • 3 translations
Try Betafi for Free

Starter

$20/month (billed yearly)

-+
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Best for early stage founders and small research teams.
  • 10 hours /month transcription
  • 1 active contributor
  • 1 team workspace*
  • Help center, email support
  • Unlimited FigJam/Miro exports
  • Unlimited clips
Subscribe Now

Pro

$250/month (billed yearly)

-+
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Ideal for growing organizations that are ramping up their research cadence.
  • 50 hours /month transcription
  • 7 active contributors
  • 3 team workspaces*
  • 50 view-only users
  • Help center, email support, chat support 10am-8pm SGT
  • Video & transcript downloads
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Team

$500/month (billed yearly)

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Perfect for larger orgs that have multiple teams regularly conducting research.
  • 70 hours /month transcription
  • 15 active contributors
  • 7 team workspaces*
  • 100 view-only users
  • Help center, email support, chat support 24/7
  • Video & transcript downloads
Subscribe Now

Enterprise

For entire organizations dedicated to achieving user feedback at scale with Betafi.
  • SSO / SAML Auth
  • Tailored Onboarding
  • Dedicated Account Manager
  • 24/7 Support Hotline
  • Unlimited Workspaces
  • Unlimited view-only users
  • Whitelabel the Betafi Experience
Contact Us

All Plan Features

Starter

Subscribe Now

Pro

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Team

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Enterprise

Contact Us
Price (in USD)
$0
$20/user/month billed yearly
$250/month billed yearly
$500/mo billed yearly
Custom
Transcription Hours/month
5 hours (one time)
10 hours/month
50 hours/month
70 hours/month
Custom
Active Contributors
5
1
7
15
Custom
Team Workspaces*
1
1
3
7
Custom
Top-up Additional Active Contributors
N/A
Up to 5 more @ $20/mo
Up to 5 more @ $35/mo
Up to 5 more @ $35/mo
Custom
View-only Users
N/A
5
50
100
Custom
Support Channels
Help Center
Help Center, Email Support
Help Center
Email & Chat Support 10am-8pm SGT
Help Center
24/7 Email & Chat Support
Dedicated Account Manager
Gated Features
Up to 3 Miro/FigJam exports
‍
Up to 3 Translations
Unlimited Miro/FigJam export

Unlimited Clips

Unlimited Translation

Video Download (mp4)

Transcript Download (text, csv)
Video Download (mp4)

Transcript Download (text, csv)
SSO/SAML
‍
Watermark Removal for Betafi Bot Participant
‍
Whitelabeling and UI Customization

Why users
love Betafi

Betafi has helped us reduce the number of iterations it takes to get a feature right.
Rishabh Srivastava
‍CEO & Co-founder of Defog.ai
Betafi is helping me cut down 2-3 days of unnecessary busy work for my research projects.
Arnab Bose
‍Strategist, Plum Insights & Strategy
With Interview Scripts built in, Betafi removed the friction of asking questions during a User Interview.
Ivy Hayler
‍Product Designer & UX Researcher, ADDX

Say hello to a stress-free
product feedback process

Clip and share key user insights

Get quick buy-in from your team by sharing insights in the voice of your users. Easily embed clips in tools like Notion, Slack, and more.

Translation of the transcript

Get an automatic transcripts in Hinglish, Chinese, Bahasa, or 30+ languages, and then translate the transcript to English, Spanish, or your native language.

Build your insights repository

You can create the takeaways as you come up with a cool insight, and add more evidence for this insight as it is repeated in other calls so that the frequency is automatically captured.

Upload your existing audio/video user calls

You can upload the recording of your user conversations to get an automatic transcript. Then add notes or clip videos using the recording and transcript.

Frequently
Asked Questions

1
What is an Active Contributor?
2
What is a View-only User?
3
What is a Transcription Hour?
4
What is a Team Workspace?
5
Can I pause or cancel my Betafi subscription at any time?
6
How do you securely collect subscription payment information?
7
Which user gets billed for a Betafi Workspace?
8
Do unused Session Hours rollover at the end of the month or year?
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