What's New

October 19, 2021

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Hey folks, it's been a while (again, oops)! Over the past few months we grew Betafi from 2 cofounders (πŸ‘‹) to a core product team of 7 wonderful folks, and have been investing in building up our team agility so we can ship you more of the features you've been asking for sooner!

So, what's new in the world of Betafi since we last caught up?

Silky Smooth project creation experience, featuring:

  • A step-by-step flow to guide you through the process
  • Invite your colleagues to Betafi right from the project creation flow
  • Inline visual feedback as you add prototype links, interview script questions
  • Simplified drag-and-drop experience for uploading historical session recording videos from other tools.

Delightful Post-Session Experience [in alpha]

Want to try out the new post-session experience? Send us a message at hello@betafi.co, and we'll enable it for your account.

  • Design refresh: your notes and transcripts will be conveniently grouped by the corresponding interview script questions
  • Feel free to edit and search transcripts, add more notes from any time in the transcript
  • Edit notes taken during the call, add tags and mention your teammates
  • Favorite the most important notes and write overall session takeaways
  • Most importantly, collaborate with your teammates as you work to pick out key insights from the sessions, with realtime updates

More accurate transcripts [in alpha]

We know automatic transcripts save you a ton of time writing lengthy notes, and we also appreciate that transcription errors can be frustrating when sharing recordings & key moments with your stakeholders, so we're working to address this on two fronts:

  • We have added the ability to edit transcripts, for those moments when the automatic transcription doesn't quite hit the mark.
  • If the existing transcription functionality consistently doesn't seem to work for you or your participants, do reach out and we can give early access to the improved automatic transcription offering that we are building by integrating with additional providers.
    (This new capability may be especially relevant for users with Indian on Singaporean accents, lah!)
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Bug fixes/Other improvements:

Allow colleagues to auto-join with Google Sign In
  • Are you a Google Workplace user? You can now auto-onboard your whole team via Google Auth by enabling:
    ‍"Allow colleagues from [yourdomain] to auto-join with Google Sign In".
  • If you are using Betafi for more conventional user interviews, the participant no longer needs to download the Betafi Chrome extension.
  • Bugfixes for users sharing Figma prototypes that are a series of unconnected screens without transitions.

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What's brewing:

That was a lot (some day we'll get good at doing these updates every month), but we are working hard to make the user research experience delightful

  • We are working on a design uplift of the live session experience centered around making the participant side of things more engaging and allowing for more effortless annotations of questions and note-taking in parallel.
  • We are making strides with project-level synthesis and sharing summarized "at-a-glance" insights with stakeholders.

We are in the prototyping stage of some of these features, and if you want to help give feedback on some of our design mocks, do book a session here to help shape the future of Betafi.

Never miss a beat. Join our mailing list, and we'll let you know as soon as the latest updates are live:

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