Capture

Moments

Use the

Interview Script

Collaborate

In Realtime

📝

Take

Notes

Take timestamped notes that link back to the recording.

Use #tags and @mentions to organize and share relevant parts with colleagues.

📸

Capture

Moments

Doing the interview solo? No time to jot down a detailed note in the moment?
‍
No sweat, use the Moment button to bookmark that instant to refer back to later.

❓

Use the

Interview Script

Don't forget the topics you meant to cover! Be prepared with Interview Script Questions!
‍
Stay consistent with your team and keep organized across dozens of user interviews.
‍
Take notes under questions during the live session, save hassle when synthesizing your findings.

🤝

Collaborate

In Realtime

Invite your colleagues to the Betafi Zoom App, and they can join you with note-taking.
‍
Make sure you have added them to your workspace on Betafi before the call!

Frequently Asked Questions

Do I need a Zoom Pro Account to sync recordings and notes with Betafi?

No, as of our latest update, a paid Zoom Pro account is no longer required. Betafi now supports free Zoom Basic accounts via the Betafi Bird bot participant. For existing Zoom Pro Account holders, you can still continue to use Betafi with your Zoom Cloud Recordings.

Do note: the Betafi Zoom App will only sync your timestamped notes with Cloud Recordings, not local recordings.

How do I invite people on my team to take notes with me?

Use the Invite button on top of the Betafi Zoom App sidebar to invite your colleagues to install the Betafi Zoom App during the call. When they open the app, they should automatically be brought to the Betafi live session notes sidebar and see your updates in realtime.

Can I use the Betafi Zoom App from the web?

At this time, it is not possible to use Zoom Apps from the Zoom Web experience. If you'd like to do a Betafi session on the web, we suggest using Betafi's built-in live session experience.

How do I access my recordings after the call?

Your Zoom recording should be automatically synced to the Betafi Dashboard after the call. You can access the Betafi Dashboard from the web, or from inside the main Zoom Apps tab!

Does the participant need to install the Betafi Zoom App too?

No, only people from your team need to install the Betafi Zoom App. The user interview participant can just use Zoom like they normally would, without any additional requirements.

Can I do Usability Testing with a prototype from the Betafi Zoom App?

Not at this time, though we are exploring different possibilities here! Currently, the Betafi Zoom App is for User Interviews only. If you want to do a Usability Test with a prototype, use the Betafi web experience!

What permissions does the Betafi Zoom App require and Why?

In order to utilize the full functionality of the Betafi Zoom App, we require access to the following resources:

View your meetings: This scope is used for optionally syncing your past and upcoming meetings with Betafi sessions.
View and manage your meetings: This scope is used for optionally creating Zoom Meetings for Betafi user interview sessions from the Betafi dashboard. Only meetings created from Betafi will be modified.
View your recordings: This scope is used for optionally syncing your past meeting recordings with Betafi.
View your user information: This scope is used to match your Betafi user account with your Zoom user account info.
Enable Zoom App within Zoom Meeting Client: This scope is used to optionally enable access to the Betafi Zoom app during a meeting for interactive note-taking, annotation, and sharing prototypes with participants.
Meeting Join Token Access for Local Recording: This scope is used to optionally enable recording with the Betafi Bird bot participant to allow for reliable cloud recording of password-protected meetings.

If you have any questions or concerns about the limited ways Betafi uses your Zoom data, please refer to our Privacy Policy and Terms of Service, or send us a message, and we'll get back to you ASAP.

How do I uninstall the Betafi Zoom App?

Login to your Zoom Account and navigate to the Zoom App Marketplace.
Click Manage >> Installed Apps or search for the Betafi app.
Click the Betafi app.
Click Uninstall.

Use zoom for your user interviews?

We do too!

Transform your Zoom call into a research den with Betafi

Built-in Cloud Recording now available for Free Zoom Basic Accounts!

Install the Betafi Zoom App with One Click

Already a Betafi user? What are you waiting for?

⬆️ Click the button ⬆️ to link your Zoom Account to Betafi and install the Betafi Zoom App.

Next time you open Zoom on your desktop, you should see Betafi appear in your Apps list in Zoom during a meeting!

Notes

Moments

Interview Script

In Realtime

Frequently Asked Questions

Made with ❤️ in Singapore 🇸🇬

Use zoom for your user interviews?

We do too!

Transform your Zoom call into a research den with Betafi

Built-in Cloud Recording now available for Free Zoom Basic Accounts!

Install the Betafi Zoom App with One Click

Already a Betafi user? What are you waiting for?⬆️ Click the button ⬆️ to link your Zoom Account to Betafi and install the Betafi Zoom App.Next time you open Zoom on your desktop, you should see Betafi appear in your Apps list in Zoom during a meeting!

Notes

Moments

Interview Script

In Realtime

Frequently Asked Questions

Made with ❤️ in Singapore 🇸🇬

Already a Betafi user? What are you waiting for?

⬆️ Click the button ⬆️ to link your Zoom Account to Betafi and install the Betafi Zoom App.

Next time you open Zoom on your desktop, you should see Betafi appear in your Apps list in Zoom during a meeting!