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Capture User Love and Delight

Use the template to understand why customers love your product. Build a continuous feedback loop with users to keep improving your product.
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What You’ll Discover

Identify the cohort of users who love your product and want to evangelize it in their network.
Find areas of improvement so you can fine-tune the experience for all users.
Learn the most loved feature(s) and workflows to double down on.

Betafi Tips ✨

Avoid 'yes/no' questions, and use open-ended inquiy to gather honest feedback.
Seek permission from users to clip excerpts from the interview as testimonials for your website and other marketing channels.

Customer Delight Template

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